Q: What does the web site migration service include? Will my site be safe?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll move your web site(s) to our super–modern cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost info and undesirable network downtime. That is why we’ll perform all that for you at no cost!We have highly competent administrators whose sole assignment is to make sure that your site functions exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon well–known scripts such as Joomla™ and WordPress.
Q: How much time will the website migration process take?
A: While we cannot give you a precise time interval, since there are plenty of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: My personal privacy concerns me. What data do you need to have?
A: We do not request any sensitive information. We will need, however, the login info for your present hosting account along with the name of the web site that you need to move.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any downtime for my site?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is completed, we will make sure that everything is functioning properly and that the integrity of your data is not jeopardized prior to informing you that the migration is complete. Then we’ll tell you how to transfer the domain over to your web hosting account with us and how to edit your DNS records.
Q: Will my current web hosting provider need to provide any info/help?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We will never contact them in any way.
Q: Does it make any difference what platform my current hosting provider is using?
A: Yup. We support all regular Linux–based hosting platforms. We don’t support Windows–driven web hosting platforms, as we do not provide Windows hosting solutions ourselves.In addition, we do not support proprietary web site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.