In case you have never signed up for a web hosting account or you have changed companies and the new one uses an account management dashboard that you have not seen so far, you may get confused about how to do a specific task in your account or on your computer. This is the reason why, lots of web hosting providers have compiled a knowledge base, which includes the most frequent inquiries and issues related to the particular platform they use, rather than including only general information. This sort of knowledge base will help you find the necessary information swiftly and easily, so you won’t need to commit a lot of time and effort to matters that might require something as elementary as hitting a button or ticking off a check box. In this way, not only can you get stuff done, but you can also become aware of many new and important things, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
All shared hosting that we offer include an extensive knowledge base where you can find everything you should know in regard to your web hosting account. Regardless of whether you aim to create a brand-new MySQL database, to redirect a domain by means of an .htaccess configuration file or to create an e-mail account on your desktop PC or hand-held device, you can simply check our help articles and all the info that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you can see articles that are relevant to the functions that you can access through it. In case you wish to see the complete archive of articles and get acquainted with all the functions that Hepsia is offering, or simply to read general information about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to encompass any predicament that you may stumble upon, but in case you don’t find the info that you want, you can always contact us, as our customer support team representatives are available to you 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come bundled with an extensive online article repository where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve compiled it based on the feedback that we’ve received from our clients throughout the years and, as a consequence, our articles encompass specific problems that you may stumble upon and suggest the most efficient way to correct them, for example getting an HTTP 500 error message or not being able to send emails from your desktop computer although you have the correct SMTP server settings. The articles are available in every single section of the Control Panel and you can consult them at any time. They can help you expand your knowledge not only about our services, but also about the hosting service in general, as they feature elaborate guidelines and general information such as what cron jobs or file access permissions are.