If you obtain your own web server, you'll have more liberty as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you have access only to your own account, hence you are not able to install server-side software. Even though this is not a problem for the majority of script-driven apps, there are a few which have specific requirements and need particular software to be present on the hosting server either for some additional features or for them to work at all. In the event that you have experience, you will not have any troubles to run the server, but if you don't, you may simply not have the skills to manage everything and use the script applications you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and aid you with any issues that you might come across.
Installation and Troubleshooting in VPS Servers
The upgrade features an hour of custom work on your server, so if you acquire any of our VPS servers plans, you could take advantage of this service and have our admins perform different tasks which you are unable to perform yourself or you simply have no time. They can install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that does not perform properly for some reason. You'll be able to add the upgrade to your plan as many times as you wish depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your hosting server also, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated servers we offer at any time that you need it. In case you need any custom work from our administrators right after your server is set up, you could order the upgrade during the hosting server signup procedure, or if you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your hosting server, so if you face any issues to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our experts can help you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it comes with.