Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into your Control Panel features a selection of help articles and frequently asked questions. Aimed towards resolving any common issue that you might possibly come across, they are written by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • If you wish to see how an action is achieved or how a problem is dealt with, rather than just reading about it, have a look at our compilation of how–to video tutorials. They cover many different issues and will help you quickly find your way around our Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk service with a one–hour response guarantee. Our team of qualified support engineers will be online for you to attend to all the questions that you may possibly have. During non–peak periods, an answer will be given in even less than twenty minutes.