Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all of our shared hosting packages, meaning each assistance question you post is going to be answered to in only one hour max. Our support team members are qualified to instantly remedy any situation and to offer you on time guidance on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our crew of professionals will undoubtedly be on–line for you 24x7x365 to reply to all of your questions and to solve any matter that you may have. You are able to submit a support ticket from your Control Panel or send us an email message any time. Furthermore, on working days, you can easily phone us or work with the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel provides a comprehensive knowledge base that is integrated into all areas. In each part, you’ll find a Help control key that will load for you a list of step–by–step tutorials on how to make use of a selected function or accomplish a specific action. In addition, we have generated training training videos to help you to get a better idea of the Control Panel’s interface.