Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Warranty

  • Each ticket that you send to our technical help Department will be responded to within less than 60 minutes. All basic questions shall be resolved instantly. Yet, if the assistance question you have posted needs some help from a capable technician, we will send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Professional Customer Assist Service

  • Our technical assist staff is going to be working for you 24x7x365 to to handle all service demand tickets that you send. We offer client help for all the software programs that are installed in advance on your server. These include our custom created Control Panel, the chosen OS along with the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Control Panel that is available completely free with your virtual server, you can discover an instructional Help section, which includes everything you should be aware of when supervising your internet sites and software. We have included a wide array of how to articles and reviews and video tutorials that display the primary web site maintenance tasks in an easy to read fashion.